Market Chatter: Meta Testing 'Human Concierge' for New AI Assistant Muse

01:38 PM EDT, 09/22/2026 (MT Newswires) -- Meta Platforms (META) has been testing a "human concierge" for its new personal AI agent Muse, Reuters reported Tuesday, citing internal company posts. The concierge feature involves people handling some of the phone calls placed via the digital agent, and some staff members have raised concerns that sensitive information may be unintentionally shared with contractors in call centers, the report said. Meta didn't immediately reply to a request for comment from MT Newswires. (Market Chatter news is derived from conversations with market professionals globally. This information is believed to be from reliable sources but may include rumor and speculation. Accuracy is not guaranteed.) Price: 742.73, Change: +1.49, Percent Change: +0.20