eGain says Unigarant selects eGain AI Knowledge Hub to modernize knowledge management
Reuters2026/08/12 15:27- eGain won Unigarant as a customer for its AI Knowledge Hub to modernize enterprise knowledge management.
- The Dutch insurer plans to use the platform as a knowledge base for enterprise AI search, AI-guided service, and broader automation.
- Deployment targets more consistent customer support across assisted channels, with expansion of vetted content to intermediaries and policyholders.
Disclaimer: The content of this article solely reflects the author's opinion and does not represent the platform in any capacity. This article is not intended to serve as a reference for making investment decisions.
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